Around 10:15 a.m. EDT on Thursday, April 15th, ECMPS Technical Support experienced a power outage which disabled our network. Although the power has been restored, we still have not begun to receive the technical support emails sent to ecmps-support@pqa.com which were sent since the power outage.
All emails sent since the power outage will be received. They simply have been queued up, and once our email server is running again, the emails will be added to our ticketing system. At that point, ECMPS Technical Support will address the tickets in the order in which they were sent.
If you have any questions, please call the technical support telephone number.
All emails sent since the power outage will be received. They simply have been queued up, and once our email server is running again, the emails will be added to our ticketing system. At that point, ECMPS Technical Support will address the tickets in the order in which they were sent.
If you have any questions, please call the technical support telephone number.
Labels: Technical Support
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