ECMPS Support

A Second Service Pack for 2009 Q4 Will Be Released

Since the release of a service pack last week, two additional issues have been identified which will be addressed by a second service pack. The first issue to be addressed will correct a problem that only affects shared database users. The problem is that, in some cases, shared database users are not able to complete the update from the 2009 Q3 version to the 2009 Q4 version. The update skips immediately from the 2009 Q3 version to the 2009 Q4 Service Pack 1 version. This does not provide a complete update to the latest version.

The second issue is related to Data and Maps data. This bug is preventing the processing of the the Data and Maps data on the EPA Host System after the data have been received by the EPA Host System.

Both of these bugs are described on the Known Issues page.

Because of the nature of these two bugs, a second, mandatory service pack will be released on Wednesday, January 13, 2010.

After the release of the service pack, the next time you log in to the EPA Host System, you will be prompted to update your Client Tool. The 2009 Q4 Service Pack 2, as it is being called, will update both the 2009 Q4 and the 2009 Q4 Service Pack 1 versions. If you have yet to update to the 2009 Q4 version (from the 2009 Q3 version), you will first be prompted to complete that update, and then you will go through only one additional update to SP2.

If you are a shared database user on the 2009 Q3 version, after your shared database has been updated to the 2009 Q4 version, you will be prompted to update to the 2009 Q4 Service Pack 2 version.

Because SP2 does not contain any Client Tool database changes, shared database users who have had their database updated to the 2009 Q4 version will only need to update their Client Tool.

Any questions about the update path should be directed to technical support.

Labels: Release Schedule Information