ECMPS Support

Communication is always important. At ECMPS Support, we are always trying to improve communication with the stakeholders. Part of that effort is constantly enhancing content. Another part is using all available means to communicate.

Technical Support Tip #11: Let's Keep in Touch

One of the main purposes of the ECMPS Support Web site is to help stakeholders keep up-to-date with the latest technical support information. The Web site is updated virtually every business day in some way. These updates include new FAQs, additions to the list of known issues, or posts on the Blog.

In order to help you keep up with the new information, we offer several ways for you to keep in touch.

The first way to keep informed is to simply view the ECMPS Support Web site. All of the information on the Web site can be accessed through searches. Either the general search or the FAQ search.

The second way to keep up-to-date is to subscribe to one of our three subscription services. All three will provide information when a new post is made on the Blog. Generally speaking, these posts highlight major new resources such as a tutorial or important information such as these technical support tips. In addition, these posts include information about planned (and unplanned) system outages.

The three subscriptions are:

Subscribe to the Blog: By subscribing to the Blog, you will receive an email in your inbox in the morning which includes any Blog posts made the day before. If no posts were made, you will not receive an email. To subscribe, click on the subscription link, enter your email address, and click on the link that is sent to you in your email to confirm your subscription.

RSS Feed: Add the ECMPS Support Blog to your RSS Reader and you will receive updates within hours after a new post is added to the Blog.

Twitter: If you have a Twitter account, you can receive updates via Twitter. All posts on the Blog are distributed to Twitter within hours after being posted. Twitter accounts are free and set up via Twitter's site.