The email ticketing system, Request Tracker, which is used for processing all technical support requests sent via email will be down for scheduled maintenance from 12:30 p.m. until 2:30 p.m. EDT today, March 27, 2009.
Any email sent during that time will be queued up on the email server. Once the maintenance is complete, all emails in the queue will be processed by Request Tracker.
Note, also that any email sent during the maintenance period will NOT receive an automatic response.
If you have any questions, please call technical support.
Any email sent during that time will be queued up on the email server. Once the maintenance is complete, all emails in the queue will be processed by Request Tracker.
Note, also that any email sent during the maintenance period will NOT receive an automatic response.
If you have any questions, please call technical support.
Labels: Scheduled Outage
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