ECMPS Support

The ECMPS Client Tool version 4 for both production and the ECMPS Client Tool Preview (CTP) has been released.

Instructions for Production Users

All current production users will be required to update their version of the Client Tool. They will be prompted to perform the update the next time that they attempt to connect to the EPA Host System. Steps for performing the update are available through the link which was provided in the email which you should have been sent or should have been forwarded to you.

New production users should have received an email or been forwarded an email which includes the link for getting started with the ECMPS Client Tool production version.

Any questions about installing or upgrading the production version of the Client Tool should be sent to ecmps-support@pqa.com.

Instructions for CTP Users

All current CTP users will be required to update their version of the Client Tool. They will be prompted to perform the update the next time that they attempt to connect to the EPA Host System. Steps for performing the update are shown here.

New CTP users will need to download the installation and run it on their computer. Instructions for installing the CTP for the first time can be found here.

Questions about installing or upgrading the CTP should be sent to ecmps-testing@pqa.com.

Technical Support Reminder

Technical Support will be closed on December 25, 2008 and January 1, 2009. On all of the other days from December 22nd through January 2nd, technical support will continue to be available. However, over those two weeks many of the technical support staff will be taking time off for vacation. Please be patient when waiting for responses to your questions as there will not be our usual full team of technical support staff available to help. By January 5th, when the new reporting period has begun, we will have our entire technical support staff back in the office.

Factoid About Release 4

For internal development and testing, all releases of the Client Tool are assigned a Greek letter name. This naming convention is based on the usual Greek letter naming scheme used for software development which begins with Alpha and then moves on to Beta.

As development continued, this naming convention was continued beyond these first two letters of the Greek alphabet. This last version--Version 4--was named for the seventh letter of the Greek alphabet which is Eta. (For more about the Greek alphabet, click here.)

Labels: Industry Testing, Release Schedule Information