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ECMPS Support Blog


Troubleshooting Subscription Problems

Thursday, July 12, 2007

The email update service allows people to subscribe to this blog in order to receive emails with the new posts added to the blog.

The subscription process involves two verification steps. The first occurs after the "Subscribe" button is clicked. A pop-up window appears. To complete the subscription request, you need to type in the alphanumeric characters shown in the pop-up window and click the "Confirm Subscription Request" button. An email is then sent to your email address. To complete the subscription process, you need to click on the link provided in the email. If you have problems subscribing, check the following items:

1. If you click on the "Subscribe" button and nothing appears to happen, check that your Web browser is not blocking pop-up windows. If it is, you will need to allow a pop-up window in order to view the subscription request confirmation window.

2. If you do not receive an email requesting that you activate your subscription request, check that your email will receive emails from confirmations@emailenfuego.net. This email address is used to send the verification email with the activation link. If emails from this address are blocked or put in the junk email folder, change your email to allow you to receive emails from this address.

If you think the email was put in your junk email folder, look for an email with the Subject of "Activate your Email Subscription to: ECMPS Beta Web Site". You can click on the link in the email to activate your subscription.

3. Once you have activated your your subscription, your email must receive emails from bounce-2147588@emailenfuego.net. This emails address is used to send the email updates. If emails from this address are blocked or put in the junk email folder, change your email to allow you to receive emails from this address.

If you still have questions about subscribing to receive the email updates, send an email to .

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